Apply for Housing Benefit and Council Tax reduction
Before you start
- Register – if you aren't already registered with Luton MyAccount, you need to sign up before making your application.
- Prepare documents – you will need to upload evidence to prove things like earnings and rent or mortgage payments. You will see a personalised list of the evidence we need at the end of your application. Please take a note of the evidence you will need to provide in order to complete your claim. Find out more about the types of documents we accept here.
- You MUST bring into the customer service centre original proof of your identity.
Please note – we can not process your claim until you have uploaded your documents and proved your identity
Protecting your data
If you claim benefits from us, the way we contact you has changed so that sensitive information about you stays secure. Please read important information here
about creating a Switch account to keep your data safe.