Following government advice, we’ve had to make changes to many of our services. Please see the information on coronavirus page, which is regularly updated as new information and advice is released.
Specific updates include guidance on:
Housing benefit eligibility, apply for housing benefit and view your housing benefit
Finding a home, moving, if you are homeless, sheltered housing, affordable ownership
Latest updates for tenants and residents in Luton.
Your rights and responsibilities, rent, service charges, repairs, renting a garage, gas servicing
Council service charge, repairs and maintenance to shared areas, leaseholder’s handbook
Information around private sector renting including payments, projects and schemes.
Find out how to report any change in your circumstances that we need to know about.
Pests and nuisance, condensation, damp and mould, legionella and water safety
Our strategies and policies which inform and guide our work, including the Marsh Farm development
Help while we look at your housing situation
Get involved with decisions made regarding housing services and register for housing updates.
Information on Universal Credit and other Benefit you may be entitled to.
Local Welfare could help you and your family if you're suffering severe financial hardship
Measuring satisfaction helps us understand your customer experience
What is tenancy fraud and what you can do to help us stop it!