Contact us - Luton Council


Council bank holiday opening and closing times

Please note all council offices, including all community centres and Futures House will be closed on Monday 27 May 2019 for the Spring bank holiday.

Normal opening times for all services will resume on Tuesday 28 May 2019.

Call us - helplines

Lines are open on:

Monday, Tuesday, Thursday and Friday: 8am to 5.30pm
Wednesday: 10am to 5.30pm

Adult social care 01582 547659
​Children's social care ​01582 547653
Council tax hotline 03007900340
Environmental services 01582 510330
Family information service​s ​01582 548888
Highways 01582 510333
Housing benefit ​and council tax support 03007 900345
Parks and street services 01582 510333
0300 456 2725

Please note - all calls are recorded for staff training and monitoring purposes.

Visit us - customer service centre

Customer service centre
Luton Council
Town Hall
George Street


Opening times

Monday, Tuesday, Thursday and Friday: 8.30am to 5pm
Wednesday: 10am to 5pm

Make a complaint

If you wish to make a complaint or comment about any of our services, please visit our comments, compliments and complaints page.

General enquiries

Tel: 01582 546000 (main switchboard)
Minicom: 01582 414367

Lines are open Monday to Friday, 8.30am to 5.30pm

Emergency contacts

See emergency contacts.

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