Contact us - Luton Council


Call us - helplines

Lines are open Monday, Tuesday, Thursday and Friday, 8am to 6pm, and Wednesday 10am to 6pm.

Adult social care 01582 547659
​Children's social care ​01582 547653
Council tax hotline 03007900340
Environmental services 01582 510330
Family information service​s ​01582 548888
Highways 01582 510333
Housing benefit ​and council tax support 03007 900345
Parks and street services 01582 510333
0300 456 2725

Please note - all calls are recorded for staff training and monitoring purposes.

Visit us - customer service centre

Customer service centre
Luton Borough Council
Town Hall
George Street


Opening times

Monday, Tuesday, Thursday and Friday: 8.30am to 5.30pm. Wednesday 10am to 5.30pm

Make a complaint

If you wish to make a complaint or comment about any of our services, please visit our comments, compliments and complaints page.

General enquiries

Tel: 01582 54 60 00 (main switchboard)

Minicom: 01582 41 43 67

Lines are open Monday to Friday, 8.30am to 5.30pm

Emergency contacts

See emergency contacts.

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