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Luton Borough Council

Tenant participation

Volunteer opportunities - recruiting now

Are you interested in helping to shape and improve the service Luton council offers its residents?

Did you know you can gain work experience, skills and references whilst improving your community as a volunteer?

We are currently looking for people to join us in the following positions – no skills, experience or qualifications required.

Tenant Scrutiny team

Conducting in-depth, focused reviews of certain aspects within the housing service. This will include measuring and reviewing performance figures, interviewing staff and service users and completing in-depth reports.

Partnership board

Our board is made up of tenants, leaseholders and senior housing management, who attend regular meetings and training courses looking at the Housing service. This can include service updates, future planned projects and performance figures.

Key customers

The eyes and ears of your community. Regular contact with your Housing Officer, providing you with the chance to report any issues or concerns you have regarding the area you live in.

Tenants and residents association (TARA)

Would you be interested in setting up a TARA for your area? this could just be for you and a few neighbours on your street, or could expand to include your estate.

Managers from various departments will attend your meetings and help you tackle the issues effecting your community, with direct support, funding and training from the Tenant Participation team.

Potential rewards

To find out more, email [email protected] and you can read the quotes from our volunteers who have worked with us.

You must be over 18 years old and a tenant or leaseholder of Luton Council.

Any expenses (mileage, childcare etc) will be reimbursed.​

TPAS (tenant engagement experts)

Do not miss out on your free TPAS membership. Register with TPAS, the country’s leading national tenant involvement organisation. Free membership gives you access to training, unlimited attendance at free regional events, magazines, briefings, as well as a telephone helpline and information service Contact TPAS on 0800 731 1315.

To make the best possible use of membership benefits visit:​ ​​​

© 2020 Luton Council, Town Hall, Luton LU1 2BQ