Abbreviations and acronyms
Abbreviations can be convenient: they can also cause confusion if used incorrectly.
Very few abbreviations are universally understood. Even an abbreviation commonly used and understood in one area of the council may be unfamiliar to colleagues working elsewhere, and will almost certainly be unfamiliar to our customers.
Always use the full title in the first instance. If (and only if) you intend referring to the subject again later in the text, put the abbreviation in parenthesis after the first use, for example:
The council runs a childcare voucher scheme (CVS).
Council-related abbreviationsDo not use the abbreviation LBC for Luton Borough Council. Use Luton Council (as opposed to Luton Borough Council) wherever possible - this will now be the format of choice for the vast majority of communications.
Other abbreviationsNever use the ampersand symbol (&) in general text or when describing council departments such as Place and Infrastructure.
official title, for example: Marks & Spencer.
Do not use: This is the 4th time the council sponsored this event.