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Luton Borough Council


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Preventing potholes in Luton

We have a team of highway inspectors, a seek and repair gang, and a 24 hour response team to find and repair potholes in Luton.We've also invested in an annual surface treatment and surfacing programme to the tune of £2.7 million.

This is designed to:

  • get rid of potholes by repairing roads that are showing early signs, such as cracking, and deformation
  • prevent potholes by using treatments that seal roads against the elements of weather before they start to show significant signs of wear and tear
Luton’s main roads are in a fairly good condition. However 20% of Luton’s residential roads are deemed as needing resurfacing.

The Annual Local Authority Road Maintenance Survey concluded in 2015 that £12.16 billion was needed in the UK local road network to bring it back into reasonable condition.

The government has provided £6 billion for the local road network over the next five years. Using this funding, the challenge for us is to ensure that Luton's main road network is maintained in a good condition, whilst also improving the residential road network.

Any main roads that need resurfacing will be placed on a five year programme. Other roads that need resurfacing will be assessed according to its condition, and its locality.

For example if the road is near a school or bus route it will deemed to be a higher priority. Those that are in the worst condition and are in higher priority area are included on a five year programme of resurfacing.

Roads that are showing the first signs of deterioration will be assessed and placed on a preventative maintenance programme, where cost effective methods are used to seal the roads from the weather elements. This prevents the road from being dug up and relaid for a number of year.

A detailed programme of roads that are going to be treated this year visit will be published here in early 2018.

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Report a pothole

We aim to inspect all reports of potholes within two working days, but if you feel the pothole is dangerous enough to need immediate attention contact us to let us now.

Online: Tell us about a pothole online . Reporting online allows:
  • you to upload a photo of the pothole
  • us to decide if an emergency repair is needed, based on the photo you attach
  • you to give the precise location of the pothole
  • you to track the progress of your report online
Email: [email protected]
Phone: 01582 510333

Contact times

Monday to Friday 9am to 5pm
01582 510333
[email protected] 

Out of hours
Weekdays - 5pm to 9am
Weekends - 5pm Friday to 9am Monday
0300 7900346
Please note: additional call charge per minute plus your phone company’s access charge.

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© 2022 Luton Council, Town Hall, Luton LU1 2BQ