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Luton Borough Council

Knowledge test

Private hire/hackney carriage and or dual knowledge test request

Applicants are required to pass a knowledge test before submitting a driver’s application.

We strongly advise you take the time to read our hackney carriage and private hire licensing policy prior to submitting any form of application.

Private Hire and Hackney Carriage knowledge tests are carried out on computer and include questions from the following categories:

  • Highway Code
  • numeracy
  • driver and vehicle conditions
  • streets
  • places and routes

These are electronic tests which you will be required to do from your own computer, laptop or tablet for both Hackney Carriage and Private Hire knowledge tests. Mobile phones are not ideal as the screen will restrict the view.

Please note:

  • tests will take place every Monday and Wednesday (days may be changed due to service demand)
  • we will need to make contact with you before the test via a form of video call for you to present your photographic DVLA photo-card or passport where a DVLA photo-card is not held

Booking your knowledge test

To book a knowledge test, please:

  • complete the knowledge test application form
  • upload a copy of your driving licence which you have held for at least 12 months and your passport if you have the old style driving licence that doesn't have a photo id
  • pay the knowledge test fee

Apply for a knowledge test

Rebooking your knowledge test

To rebook a knowledge test, please:

  • complete the rebook a knowledge test application form
  • provide the reference number of your original knowledge test application
  • pay the knowledge test rebooking fee

Apply to rebook a knowledge test

After submitting your form, you will be contacted by a member of our Licensing team to complete the booking process.

Please note:

  • if you fail a knowledge test you are required to pay a further test fee for any additional tests
  • any further knowledge tests are charged at the same fee
© 2022 Luton Council, Town Hall, Luton LU1 2BQ