Luton Borough Council

What is Council Tax Reduction?

You could be eligible for Council Tax Reduction (CTR) if you’re on a low income or claim benefits.

The CTR scheme aims to protect the most vulnerable in the community and ensures that the following people will continue to receive the same level of support they previously received:

pensioners
people with disabilities who are in receipt of Disability Living Allowance or Personal Independence Payment
those receiving a War Disablement Pension, War Widow’s or War Widower’s Pension

CTR is worked out based on:

your age
your circumstances (eg number of children, residency status, other adults living with you)
the money you have coming in - this includes benefits, savings, pensions and all household income
the amount of council tax you have to pay

Read our policy on Council Tax Reduction here.

Applying for CTR

To apply for or view CTR details online, you will need to be registered for online services.

Apply or view your CTR

Help available with adjusting to these changes:

ask us to spread your monthly council tax instalments over 12 months rather than the standard 10
more information to help with benefits and money issues can be found on Luton Supporting You
visit Money Advice Service for help with budgeting and money advice

Exceptional hardship scheme

We appreciate that this change may not be easy to cope with. If you experience exceptional circumstances of financial hardship, then you may be able to claim some short term discretionary assistance with your council tax. This is not a cash payment, but an account balancing payment to help manage a debt.

Read our policy on exceptional hardship here.