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Luton Borough Council

Contact us

Service updates during the coronavirus crisis

Following government advice, we’ve had to make changes to many of our services. Please see the information on coronavirus page, which is regularly updated as new information and advice is released.

Specific service updates can be found on this page.

Luton Council service updates

Lines are open on:

  • Monday, Tuesday, Thursday and Friday: 9am to 5pm
  • Wednesday: 10am to 5pm

* Please note that Adult Social Care, Highways and Registration Service lines open from 9am on Wednesdays for urgent calls only.

  • Adult social care - 01582 547659
  • ​Children's social care - ​01582 547653
  • Council tax hotline - 0300 790 0340
  • Environmental services - 01582 510330
  • Family information service​s - ​01582 548888
  • Highways - 01582 510333
  • Housing Benefit ​and Council Tax Reduction - 0300 790 0345
  • Housing services - 01582 546620
  • Parks and street services - 01582 510333
  • Payments - 0300 456 2725
  • Registration services - 0300 790 0341

For all other services, please use the search option on our website.

Please note: all calls are recorded for staff training and monitoring purposes.

Make a complaint

If you wish to make a complaint or comment about any of our services, please visit our comments, compliments and complaints page.

General enquiries

Tel: 01582 546000 (main switchboard)
Minicom: 01582 414367

Lines are open:

  • Monday, Tuesday, Thursday, Friday - 9am to 5pm
  • Wednesday - 10am to 5pm*

* Please note that Adult Social Care, Highways and Registration Service lines open from 9am on Wednesdays for urgent calls only.

Emergency contacts

See emergency contacts.

© 2020 Luton Council, Town Hall, Luton LU1 2BQ