Luton Borough Council

28/03/2024 - Council tax direct debits issue

We are aware that some residents who were due to have their council tax direct debit instalment taken on 1 April have had their payments taken today.

This should not have happened and we are currently looking into the reasons why. We sincerely apologise to those who are impacted by this error.

Please email us at [email protected] or call us on 01582 510342 to leave a message if you have incurred bank charges or wish to contact us about any difficulties this may have caused you. We will aim to return your call within one working day.

If your direct debit is due later in the month, this will go ahead on the planned date.