Luton Borough Council
Gas safety and gas servicing in high rise
If you smell gas:
- open all the windows
- do not turn on any electrical appliances or lights
- leave the property and call the National Grid to report the gas
- leak on 0800 111 999
If you have gas central heating in your flat we will need access to this to carry out the annual gas safety check. This is to make sure that any gas appliances installed by us are safe.
If gas appliances are faulty this can lead to carbon monoxide poisoning which can kill.
BTS will notify you when your gas servicing is due with details of who the contractor is and an appointment date and time.
If this appointment is not convenient we are happy to change it. Appointments are available:
- Monday – Friday 8am - 8pm
- Saturdays 8am - 12 noon
The gas service includes a test to make sure that your smoke alarm is working.
Gas servicing is a legal requirement and is to protect you and your neighbours. If you do not allow access to do this then we will take legal action against you.
© 2024 Luton Council, Town Hall, Luton LU1 2BQ