Luton Borough Council

Strategic Community Services

We're committed to protecting your privacy when you use our services. We have a data protection officer who makes sure we respect your rights and follow the law.

If you have any concerns or questions about how we look after your personal information, please contact us at [email protected].

Personal data

Personal data

Name; Address; Telephone number; Bank details (account name, account number, sort code); DBS number (if applicable)

Purpose for using it

Personal data is being collected in order to maintain a record of the hirer and to ensure payment is received.

Lawful basis

Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.

Who we share it with

Appointed council officers; elected members; during an application for funding; external payment service provider;

Why we share it with them

To provide transaction and sales reports.
To process and pursue payments
To prevent or detect any safeguarding issues

Any automated decision making or profiling; how this is done

None

Transfer of data to another country and safeguards in place

None

Retention Period

The data will be kept in accordance with our Retention Schedule

Exercising your rights

You have the right to ask us to amend or delete your data as well transfer or limit its use. You also have the right to request a review of an automated decision where you think this is wrong.
Each request will be considered individually. Where we are required to keep your data by law we may be unable to action your request. In all circumstances we will explain our decision making in writing to you.

If you want more information about how we keep your data safe please see out main privacy statement at

Read our main privacy policy