Luton Borough Council

Public Protection

We're committed to protecting your privacy when you use our services. We have a data protection officer who makes sure we respect your rights and follow the law.

If you have any concerns or questions about how we look after your personal information, please contact us at [email protected].

Personal data

Personal data

Name, address, date of birth, contact information, national insurance number, vehicle registration number, licence number, gender, passport number, DVLA number, right to live and work in UK and licence documents, place of birth, convictions, cautions and restorative justice

Special category data

Medical and disability information

Purpose for using it

The Public Protection team uses your personal data to:

serve penalty charge notices and enforce the parking terms and conditions
process and record all applications for parking permits, notices, authorisations and licences
issue smartcards to Luton residents under the Concessionary Travel Scheme
conduct investigations, carryout prosecutions and ensure our compliance duties are met

Lawful basis

The Public Protection team uses you personal data under the following categories:

personal data: processing is necessary for the compliance with a legal obligation to which the controller is subject
special category data: processing is necessary in the field of social protection

Who we share it with

The Public Protection team may share your personal data with the following organisations:

Traffic Penalty Tribunal
Traffic Enforcement Centre
appointed enforcement agents
police
payment service providers
Department for Work and Pensions (DWP)
Vehicle and Operator Services Agency (VOSA)
Department for Digital, Culture, Media and Sport (DCMS)
Gambling Commission
National Fraud initiative
Home Office
Environment Agency
immigration services
Cabinet Office
Electoral Services

Why we share it with them

The Public Protection team may collect your data to:

request details of the registered keeper of the vehicle from the DVLA in order to pursue a Penalty Charge Notice
administer appeals and enforcement
prevent or detect crime
deliver services, administer and monitor enforcement and compliance activities and deliver statutory services

Any automated decision making or profiling

None

Transfer of data to another country

None

Retention period

The data will be kept in accordance with our retention schedule.

Exercising your rights

You have the right to ask us to amend or delete your data as well transfer or limit its use. You also have the right to request a review of an automated decision where you think this is wrong.

Each request will be considered individually. Where we are required to keep your data by law we may be unable to action your request. In all circumstances we will explain our decision making in writing to you.

Please see our main privacy statement using the orange button below If you want more information on how:

we keep your data safe
to request a change to the records we hold
to make a complaint

Read our main privacy policy