Emergency contacts
Sometimes you may want to contact us when our main offices are shut or in a crisis you might need signposting to other public service providers or utility companies. This page is here to help you with this kind of emergency contact requirements.
Social care
Safeguarding adults
If you think abuse is taking place - either against you or someone you know - please talk to us straight away.
Office hours: 01582 547659
Out of normal working hours emergencies: 03003 008123
Safeguarding children
If you are concerned about the welfare of a child please call the Initial Assessment team.
During office hours: 01582 547653
Out of normal working hours emergencies: 03003 008123
Adult social care services
Tel: 01582 547659 or 01582 547660
Homelessness
For problems outside office hours call 0300 790 0342.
Highway services
Highways, street lighting, winter maintenance: 0300 7900346.
Please note: additional call charge per minute plus your phone company’s access charge.
Housing services
For emergency repairs to your council house call: 0800 014 7333.
Environmental
Business and consumer services
Office hours: 01582 510330
Out of hours emergencies: 0300 7900346
Please note: additional call charge per minute plus your phone company’s access charge.
Dangerous structures – 24/7 call out
Between 8am and 5pm: 01582 546607
Out of hours: 07796 185002