Trading Standards Service
The Trading Standards Team protects the interests of consumers and businesses both in Luton and further afield.
- fair trading
- safety of products
- tackles rogue business using unfair and restrictive trading practices
This is aimed at protecting both consumers and legitimate business.
For consumer advice or to register a complaint against a trader or business please contact the Citizens Advice consumer helpline on 03454 04 05 06, or by visiting the Citizens Advice website.
Business advice only
You can also find general advice on setting up and running a business at SEMLEP's Growth Hub.
If you are unable to find the information you need, and have a query about:
- your legal obligations in relation to the products or services you supply, and are considering supplying
- the rights of your customers
Please complete a Trading Standards Service Request by clicking the orange box below.
If you are a local business and want to join the Buy With Confidence Approved Trader scheme, please visit the Buy with Confidence.
Service updates during the coronavirus crisis
Following government advice, we’ve had to make changes to many of our services. Please see the information on coronavirus page, which is regularly updated as new information and advice is released.
Specific service updates can be found on this page.
Luton Borough Council, Town Hall, George Street, Luton, Bedfordshire, LU1 2BQ
Tel: 01582 546000