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Luton Borough Council

13/06/2018 - Change to payment frequency for housing benefit payments


In order to prepare tenants for universal credit, we are removing the housing benefit fortnightly payment option.
If your tenant receives housing benefit direct, the payments will be 4-weekly from the 2 July 2018 July 2018. The next 4-weekly payment will be 30 July and 4-weekly thereafter.
This will not affect council tenants.
If your tenant needs any help with financial debt or money management please contact Luton Access on 0344 245 1285, Monday to Friday 9.30am to 12.30pm.
They can also visit the Luton Access offices:

Luton Access
15 New Bedford Road
Opening hours: 9am and 4pm, Monday to Friday

All benefit claimants affected will be communicated with separately.
© 2022 Luton Council, Town Hall, Luton LU1 2BQ