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Luton Borough Council

Luton Smiling Together programme

 

With the aim of trying to help avoid crisis, we want to give more support, early on, to people with serious mental health conditions.

Luton Smiling together banner  

What's the programme about?

Crisis is distressing and stops people from living their lives the way they want to. It also costs support services a lot of money.

We’re linking council and health data to identify people living in Luton with serious mental health conditions who may be at risk of having a crisis. We want to offer support to people early on to help prevent crisis.

Potential triggers for crisis could be:

  • bereavement
  • relationship breakdown
  • domestic abuse
  • financial difficulties
  • housing difficulties

A new programme has started where support is provided over a phone call from a trained mental health professional - a ‘case coordinator’. They'll ask how the person is doing and find out if any further support is needed. If help is needed, the link worker will make sure the person gets the help they need.

Your mental health is as important as your physical health

If you or someone you know is in need of mental health support, help is at hand. For links to services that can offer help and advice, please see our physical and mental health page.

Your feedback

We'd like to hear from you about our service. Please click the button below to provide feedback via email.

Send us your feedback

How to opt out of sharing your data

There are two other ways to opt out of the Luton Smiling Together programme, depending on your preference. Find out more by clicking the button below.

How to opt out

Luton Smiling together logos  
© 2025 Luton Council, Town Hall, Luton LU1 2BQ