Our Planning Service remains open for business during these challenging times but we've adjusted our service to you to ensure that it continues as seamlessly as before.
We fully recognise how vitally important the service is to the economy and to the interests of residents, businesses and other organisations that wish to bring forward planning applications.

Planning applications

We'll continue to process and consult on planning applications in the normal way. However, comments on planning applications should be made through, the our Planning Public Access webpage.

Development Control Committee

New emergency legislation enacted this month allows our Development Control Committee to continue to operate (through a digital platform).
Some of the processes such as the Public Right to Speak are being reviewed in light of the need for social distancing. A report on the introduction of these new emergency processes is being considered by the Development Control Committee on Wednesday 22 April.
If these are approved the procedures will be put in place for a temporary period of three months. More information will be provided in due course. 

Our staff

We've equipped staff with ICT kits so they are all now able to work from home. Therefore, please do not send letters or documents through the post as there may be a significant delay in these being processed given most council staff are not in the office.
The Planning Service’s senior staff have delegated powers in place for most planning applications so are able to continue to:
  • take decisions
  • work on pre-application submissions
  • consider general planning matters

There will be no face to face meetings between planning staff and residents, applicants or agents. All necessary contact will be via the various digital platforms that are available, such as Skype or on the telephone.
Site visits by officers will only be carried out once the applicant / agent has first been contacted to discuss the suitability of a visit and whether arrangements can be made to accord with up to date advice on social distancing.

Case officers will then make a judgement as to whether a site visit can be made in a safe way. If this is not possible, we'll either:
  • discuss the potential for alternative ways of assessing the site
  • where appropriate, request your agreement that consideration of the application be paused
The Duty Officer Service has been suspended for the foreseeable future. If you need to contact us you can do so in the following ways:
  • for  specific queries please email LBCDecCon@luton.gov.uk and put ‘Covid-19 enquiry’ alongside any other relevant information in the email subject field
  • to make a payment email LBCDecCon@luton.gov.uk
  • for Building Regulations you can call 01582 546607
  • to report breaches of planning control please email planning.enforcement@luton.gov.uk and include your name, address and any evidence or photos
General planning advice can also be found on our website.
All of these arrangements will be kept under review and we would like to thank you for your co-operation during these challenging times.
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