Guidance on health and safety
- Guidance for safety in the work place
- Staying COVID-19 secure poster
- Guidance to ensure safe reopening of businesses and venues
- Staff in indoor settings
- Luton re-opening information pack
- Reporting outbreaks of coronavirus
- Local outbreak control plan
- Risk assessment
- Test and trace
- NHS COVID-19 app
- Food businesses
- Health and wellbeing
- More information
Guidance for safety in the work place
- Close contact services
Guidance for people who provide close contact services, including hairdressers, barbers, beauticians, tattooists, sports and massage therapists, dress fitters, tailors and fashion designers.
- Construction and other outdoor work
Guidance for people who work in or run outdoor working environments.
- Factories, plants and warehouses
Guidance for people who work in or run factories, plants and warehouses.
- Heritage sites
Guidance for people who work or volunteer in heritage locations.
- Hotel and guest accommodation
Guidance for people who work in or run hotels and other guest accommodation.
- Labs and research facilities
Guidance for people who work in or run indoor labs and research facilities and similar environments.
- Offices and contact centres
Guidance for people who work in or run offices, contact centres and similar indoor environments.
- Other people's homes
Guidance for people working in, visiting or delivering to other people's homes.
- Performing arts
Guidance for people who work in performing arts, including arts organisations, venue operators and participants.
- Providers of grassroots sport and gym/leisure facilities
Guidance for people who work in grassroots sport and gym/leisure facilities.
- Restaurants offering takeaway or delivery
Guidance for people who work in or run restaurants offering takeaway or delivery services.
- Shops and branches
Guidance for people who work in or run shops, branches, stores or similar environments.
Guidance for people who work in or from vehicles, including couriers, mobile workers, lorry drivers, on-site transit and work vehicles, field forces and similar.
- Guidance for people who work in hotels and guest accommodation, indoor and outdoor attractions, and business events and consumer shows.
This poster should be displayed for employees and members of the public to see confirmation that procedures are in place.
Guidance to ensure safe reopening of businesses and venues
Please read the UK Government guidance on closing certain businesses and venues in England.
Staff in indoor settings
- pubs, bars and restaurants must operate table-service only, except for takeaways
- hospitality venues must close at 10pm (which means closing, not last orders), the same will apply to takeaways, although deliveries can continue
- the requirement to wear face coverings will be extended to include retail staff and staff and customers in indoor hospitality, except when seated at a table to eat or drink
- covid-19 secure guidelines will become legal obligations in retail, leisure, tourism and other sectors
It is compulsory for retail, leisure and hospitality staff to wear a face covering in areas that are open to the public and where they come or are likely to come within close contact of a member of the public. This includes:
- estate agents
- post offices
- public areas of hotels and hostels
It does not apply to back of house, kitchens or office areas of hospitality premises. Staff working in any of these areas will only have to put on a mask if they move into public customer facing areas of the business.
A visor does not count as a face covering - a face covering is something which safely covers the nose and mouth and must securely fit round the side of the face.
Employers are subject to legal obligations to protect their staff under existing legislation. This includes taking appropriate steps to provide a safe working environment, which may include providing face coverings where appropriate, alongside other mitigation such as perspex screens to separate workers from the public.
For recommendations and requirements in specific settings, please check the government’s workplace settings guidance below:
Luton re-opening information pack
Reporting outbreaks of coronavirus
- know how to recognise and report an incident of coronavirus (COVID-19)
- are aware of measures local health protection teams may advise in order to contain it
Local outbreak control plan
Test and trace
Businesses and other public settings where people meet socially including hospitality, close contact and leisure venues must record contact details of customers, visitors and staff.
- Details must be stored for 21 days and shared with NHS Test and Trace, if requested.
- Fixed penalties for organisations that do not comply.
- Contact details include:
- contact number
- date of visit
- arrival time
- departure time, if possible
- All collected data must comply with GDPR and will not be kept for longer than necessary.
NHS COVID-19 app
Certain businesses and organisations are now legally required to log details of customers, visitors and staff for NHS Test and Trace.
This includes all venues from the following sectors:
- leisure and tourism
- close contact services
- places of worship
- local authority venues
These venues are also be legally required to display official NHS QR code posters at the entrance to their premises so customers who have downloaded the new NHS COVID-19 app can use their smartphones to easily check-in
QR codes will be an important way for NHS Test and Trace in England to contact multiple people if coronavirus outbreaks are identified in venues
Download the resources below to support visitors at your business or organisation:
- Create a coronavirus QR code poster
- NHS COVID-19 app information and resources
- Customer loging toolkit
Health and wellbeing
- Total Wellbeing Luton Covid-19 statement
- Mind - coronavirus and your wellbeing
- NHS mental health helplines
- Financial support for businesses during coronavirus (COVID-19)
- COVID-19: guidance for employees, employers and businesses