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Luton Borough Council

Guidance on health and safety


Closing certain businesses and venues​
This guidance sets out restrictions on certain businesses and v​enues under the ​different alert levels.


Quick links​​

Guidance for safety in the work place

The government has published COVID-19 Secure guidance, which is regularly updated, here.

Staying COVID-19 secure poster

This poster should be displayed for employees and members of the public to see confirmation that procedures are in place.

Visit the Health and Safety Executive (HSE) website for more information on coronavirus prevention in the workplace. You can also email [email protected] for information and advice on social distancing, food safety and health and safety.

Risk assessment

Your risk assessment should identify practical actions that protect people from harm and injury. HSE has developed interactive tools to help those working in low-risk offices and shops,  understand what they need to do to assess and control risks in the workplace and comply with health and safety law.
You are required to carry out a risk assessment and if you employ more than 50 people you are encouraged to put it on your website if you have one.


This guidance can be applied to any non-healthcare setting in the community such as workplaces, offices and waiting rooms.
COVID-19: cleaning of non-healthcare settings

Test and trace

Businesses and other public settings where people meet socially including hospitality, close contact and leisure venues must record contact details of customers, visitors and staff.

All collected data must comply with GDPR and will not be kept for longer than necessary.

Please see NHS Test and Trace in the workplace for more information.

NHS COVID-19 app

Certain businesses and organisations are legally required to log details of customers, visitors and staff for NHS Test and Trace.

These venues are also legally required to display official NHS QR code posters at the entrance so customers who have downloaded the NHS COVID-19 app can use their smartphones to easily check-in

Download resources to support visitors at your business or organisation

For more information, please see the Maintaining records of staff, customers and visitors to support NHS Test and Trace webpage on the UK Government website.

Privacy notice for maintaining records of staff, customers and visitors to support NHS Test and Trace

Information pack

Our information pack includes prevention advice, links to guidance and what to do if your work place has a case or outbreak.

Reporting outbreaks of coronavirus

If you have cases of coronavirus in your workplace email single cases to [email protected]. For multiple cases or out of hours email [email protected] (copying in [email protected]) or call 0300 303 8537

Early outbreak management information, which includes Action Cards that have been designed for specific situations where an outbreak could occur, to make sure that people who run businesses or organisations:

  • know how to recognise and report an incident of coronavirus (COVID-19)
  • are aware of measures local health protection teams may advise in order to contain it

More information on Reporting outbreaks of coronavirus from

Local outbreak control plan

The plan has been developed and will be delivered in partnership with our communities and strategic partners as part of the national Test and Trace service.

It outlines prevention measures in specific settings including workplace, businesses and public venues with an aim to protect the health and wellbeing of the people of Luton by preventing and managing transmission and outbreaks of COVID-19 within the borough.

Please check if you have the controls in place by viewing our Local outbreak control plan.

Rapid testing

Anyone who lives, works or studies in Luton can get a rapid test, if they don’t have coronavirus symptoms, from one on the centres in Farley, Lewsey or the Central Library. There is no need to book.

You can also order free rapid lateral flow tests to test your employees twice a week in the workplace and if you have 10 or more employees you can order tests for you employees to collect from their workplace and use at home twice a week. You can do this if you cannot provide testing in the workplace. Register on or before 12 April 2021.

Anyone with symptoms should instead book a Standard Covid-19 Test online or order a home test kit on the NHS Coronavirus webpage or call 119.

Food businesses​

See specific guidance for food businesses.
Guidance for food businesses

Health and wellbeing

Coronavirus and the impact it has can cause stress and worry. Here are some resources that could be of help.

More information

 Also see information on grants, loans, government support and more

© 2021 Luton Council, Town Hall, Luton LU1 2BQ