Guidance on health and safety - Luton Council


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Guidance for safety in the work place

Guidance has been issued to help employers, employees and the self-employed to help ensure workplaces are as safe as possible during the coronavirus pandemic. 

There are 5 main steps to working safely
There are 12 guides which cover a range of different types of work. You may need to use more than one of these guides if you operate more than one type of workplace such as office and factory.
Make sure you read all the guides relevant to your workplace. Each guide has specific actions for businesses to take based on these steps.

The government has announced that more businesses and venues can open from 4 July and further guidance will be published when it is available from government.
  • Close contact services
    Guidance for people who provide close contact services, including hairdressers, barbers, beauticians, tattooists, sports and massage therapists, dress fitters, tailors and fashion designers.
  • Construction and other outdoor work
    Guidance for people who work in or run outdoor working environments.
  • Factories, plants and warehouses
    Guidance for people who work in or run factories, plants and warehouses.
  • Heritage sites
    Guidance for people who work or volunteer in heritage locations.
  • Hotel and guest accommodation
    Guidance for people who work in or run hotels and other guest accommodation.
  • Labs and research facilities
    Guidance for people who work in or run indoor labs and research facilities and similar environments.
  • Offices and contact centres
    Guidance for people who work in or run offices, contact centres and similar indoor environments.
  • Other people's homes
    Guidance for people working in, visiting or delivering to other people's homes.
  • Restaurants offering takeaway or delivery
    Guidance for people who work in or run restaurants offering takeaway or delivery services.
  • Shops and branches
    Guidance for people who work in or run shops, branches, stores or similar environments.
  • Vehicles
    Guidance for people who work in or from vehicles, including couriers, mobile workers, lorry drivers, on-site transit and work vehicles, field forces and similar.
  • Guidance for people who work in hotels and guest accommodation, indoor and outdoor attractions, and business events and consumer shows.

Staying COVID-19 secure poster

This poster should be displayed for employees and members of the public to see confirmation that procedures are in place.

Visit the Health and Safety Executive (HSE) website for more information on coronavirus prevention in the workplace. You can also email for information and advice on social distancing, food safety and health and safety.

Risk assessment

Your risk assessment should identify practical actions that protect people from harm and injury. HSE has developed interactive tools to help those working in low-risk offices and shops,  understand what they need to do to assess and control risks in the workplace and comply with health and safety law.
You are required to carry out a risk assessment and if you employ more than 50 people you are encouraged to put it on your website if you have one.


This guidance can be applied to any non-healthcare setting in the community such as workplaces, offices and waiting rooms.

Test and trace

Businesses in tourism, hospitality and leisure and close contact services are being told by the government to collect contact details of their visitors to help the NHS Test and Trace service.

The steps include:

  • collecting the names, and phone numbers of all staff working at the premises, as well as the date and time they worked
  • making a record of the name and contact phone number of any customers or visitors, or if it is a group of people, the name of the lead member of the group
  • recording the date, arrival and departure time
  • storing the information for 21 days, after which should be safely deleted

For more information, please see the Maintaining records of staff, customers and visitors to support NHS Test and Trace webpage on the UK Government website.

Food businesses

See specific guidance for food businesses including closure of non-essential premises and guidance on standards.

Health and wellbeing

Coronavirus and the impact it has can cause stress and worry.   Here are some resources that could be of help.

More information

 Also see information on grants, loans, government support and more

Use the coronavirus employee risk assessment service to find out if you should go back to work during this phase of coronavirus lockdown, and what you can do if you should not be going into work.
If you’re currently on furlough you can stay on furlough. However, if you are asked to come off furlough by your employer, you can use this service to find out if you should be going back into work, and how to return to work safely.​
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