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Luton Borough Council

Latest guidance and health advice

Luton is classified at the ‘medium’ alert level meaning the current national guidelines apply. However, we're seeing a worrying increase in cases locally.

To slow the spread, we're asking you to go further than the government guidelines and do all you can to limit meeting with people you don't live with.

Unless we act now, it's likely that the rate of infection will continue to rise and new restrictions will be brought in. It is absolutely essential that we all follow the latest government and local guidelines below.

See latest video message from Luton's public health director and deputy director

​Quick links​

Latest guidance

There is now a new three tiered system of local COVID alert levels in England - medium, high and very high - to address rising cases of coronavirus in the country.
At the moment Luton is at medium risk.
Find out more about the measures that apply in medium alert level areas to help reduce the spread of COVID-19

Key points

Please remember
  • hands – wash your hands regularly and for 20 seconds
  • face – wear a face covering  where social distancing may be difficult, and where you will come into contact with people you do not normally meet
  • space – stay 2 metres apart from people you do not live with

A person washing their hands, wearing a face covering, sitting two meters apart

While we are asking everyone to limit meeting people you don’t live with socially, if this is not possible you must follow the rule of 6:

  • when seeing friends and family you do not live with (or who are not part of your support bubble), you must not meet in a group of more than 6, indoors or outdoors
  • this limit of 6 includes children of any age
  • these rules can be enforced by the police who may issue penalties for anyone not obeying them
Local COVID alert level poster

You should continue to:

  • work from home where you can effectively do so
  • when travelling, plan ahead or avoid busy times and routes
  • walk or cycle if you can

Image showing 6 people from 2 households meeting outside, with a list of things that make up the rule of 6 (as listed in page)

Please also see:
The above guidance only applies to those people who are fit and healthy. You should follow NHS guidance if you have certain health conditions.
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The government has updated its guidance to support the clinically extremely vulnerable in protecting themselves from exposure to coronavirus (COVID-19). It replaces previous guidance on shielding.
See the government website for more shielding information.

The government will only reintroduce formal shielding advice in the very worst affected local areas, and only for a limited period of time. This will only apply to some, but not all, very high alert level areas and will be based on advice from the chief medical officer.

The government will write to you separately to inform you if you're advised to shield. You're only advised to follow shielding advice if you receive a new written shielding notification.

If you’re clinically extremely vulnerable, you are advised not to enter any area where shielding advice is in place.


Practical tips

You will still be able to get:

Find out more information on shielding

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Guidance for people with symptoms of coronavirus - test and trace

The symptoms of coronavirus
What are the symptoms?

The most common symptoms of coronavirus (COVID-19) are recent onset of:
  • new continuous cough and/or
  • high temperature
  • loss of taste or smell
Check the NHS website for more symptoms.

What should I do if I have symptoms?

In order to control the spread of the virus it is important you follow the guidance below if you have symptoms of coronavirus.
  1. Isolate: as soon as you experience coronavirus symptoms, self-isolate for at least 10 days. Anyone else in your household must self-isolate for 14 days from when you started having symptoms
  2. Testbook a test immediately with the NHS or call 119 if you have no internet access. See government guidance on testing for more information.
  3. Results: if your test is positive, you must complete the remainder of your 10-day self-isolation. Anyone in your household must also complete self-isolation for 14 days from when you started having symptoms. If your test is negative, you and other household members no longer need to self-isolate
  4. Share contacts: if you test positive for coronavirus, the NHS test and trace service will send you a text or email alert or call you with instructions of how to share details of people with whom you have had close, recent contact and places you have visited. It is important that you respond as soon as possible so that appropriate advice can be given to those who need it.

For more information see:

If you're in contact with someone who has tested positive

If you're contacted by the NHS test and trace service because you've been in close contact with someone who has tested positive for coronavirus you will be alerted by the NHS test and trace service who will tell you to begin self-isolation for 14 days from your last contact with the person who has tested positive.

Your household doesn’t need to self-isolate with you, if you do not have symptoms, but they must take extra care to follow the guidance on social distancing and handwashing and avoid contact with you at home.

You are now required by law to self-isolate if you test positive or are contacted by NHS Test and Trace. Failure to comply with these requirements may result in a fine of up to £10,000.

You may be entitled to a one-off payment of £500 through the Test and Trace Support Payment scheme in Luton if you're required to stay at home and self-isolate.

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NHS Covid-19 app

NHS Covid-19 app image

The government is urging all those over 16 years old to download the NHS COVID-19 app to help control the spread of coronavirus and protect themselves and their loved ones as case numbers rise.

The app is an important new tool to work alongside traditional contact tracing to help reduce the spread of the virus.

You can download the app from the Apple App Store or Google Play by selecting the following buttons.

App Store

Google Play

Businesses, places of worship or community organisations that are open to the public must create a QR code to display at the venue for visitors to use in conjunction with the NHS app.

Create a coronavirus QR code

See more information about the app and Q&As on the NHS website which explain how to use the app, technical queries and includes information about your privacy and data.

The government has also produced videos:

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Where to get medical help

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after seven days
Only call NHS 111 if you cannot get help online.
See the NHS website for the most up to date medical advice
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© 2020 Luton Council, Town Hall, Luton LU1 2BQ