Although our services work hard to support families, we haven't always been effective in enabling families to make long lasting positive changes to their lives. The Luton Stronger Families programme promotes a different approach to working with families experiencing multiple difficulties.
Our aim is to support 1,940 Luton families over five years, 2015 to 2021, to make long lasting changes in their lives. The programme is ‘payment by results’ funded by central government. The income received will be used to provide a range of early help services across Luton.
A single dedicated worker is important, as they will stand alongside the family, dedicated to change. They work with the family to an agreed action plan, providing practical hands on support and coordinating a wider multi-agency team around the family.
Family support workers hold a case load of typically six to eight families, with flexibility to hold up to fifteen families.
It will vary from family to family, and will depend on the sort of support needed. Some families may need help with, for example, getting children attending school regularly and help with finding work. Others may have family members involved in crime, or with addiction problems. Some may have all of these and more.
Stronger Families is about working with the whole family, not just the children, or a single family member. Each family will have a main point of contact who they get to know, who will help co-ordinate support services with them, and who they can contact when they want to talk about things, or need further help. We will also work with the family to put together a single family plan for help and support.
When we talk to families, most say they want support and encouragement. They want to be listened to, have their needs understood, have people do what they say they are going to and to get back to them, and services that work for, and not against them.
The aim is not just to fix problems, but to help people discover their own abilities, and become more independent.
We would expect to be working with a family for around six months.
Professionals: Please complete and submit an early help assessment to firstname.lastname@example.org.