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Luton Borough Council

Luton family partnership service

Children and family services

The Family Partnership service provides intensive support to our vulnerable children, young people and their families. We strongly believe that children belong in natural networks with people they know and who will love them and keep them safe. We expect all practitioners and managers to prioritise this value, and to help children have safe permanent relationships as a basic entitlement.

There are many approaches that the service may use to identify the support and this may include direct support by a family support worker or identification of services either commissioned or provided by other partners within the community or specialist services.

As a council we embrace our values:

  • Collaborative
  • Ambitious
  • Respectful
  • Empowering
  • Supportive

Our values are at the centre of how we support children, young people and families in Luton.

Where will the service be based?

The service will be based at two main delivery hubs at the Manor Contact Centre and Limbury Fields Community Centre. Each will have two satellite delivery sites at London Road Resource Centre and Beech Hill Children’s Centre.

What services will be available?

The integrated family partnership service will offer support in two ways either by directly working with a family or family member on a one to one basis, at one of the hubs or within the family home or through group sessions.

It will deliver a range of services including:

  • evidence based parenting programmes (such as parenting adolescents, parenting children with disabilities, reducing parental conflict) and parenting assessments
  • domestic violence interventions and support for the whole family
  • school readiness support
  • substance misuse guidance, advice and support for all family members that require it, through one to one and group sessions
  • life story work to support children and young people going through fostering or adoption to gain an understanding of their personal journey, to help them integrate their past, enabling them to make sense of their present and develop a clear sense of identity for their future
  • personalised support to young carers and their families
  • mental health and self-esteem support for all family members that require it, through one to one and group sessions
  • personalised support to prevent teenage homelessness
  • support for families with no recourse to public funds including advice, guidance and limited support for people from abroad who are not eligible to receive benefits and are destitute but are ‘ordinarily a resident’ in Luton
  • supervised contact providing advice and guidance to parents to help them build on their parenting skills in a safe environment
  • Special Educational Needs and Disabilities (SEND) support for children and young people and their families

Who will be eligible for the service?

We will provide support to families whose circumstances indicate that without support, their difficulties could worsen and the children or young people would be ‘in need’ or at ‘risk of significant harm’. The Family Partnership Service is a service that provides support to families in the right place and at the right time.

To access the Family Partnership Service, please contact the Multi Agency Safeguarding Hub.

© 2021 Luton Council, Town Hall, Luton LU1 2BQ