Lifeline and Telecare personal alarms

ATS (Assistive Technology Solutions) is a council service that provides independent living technology for vulnerable adults. Our solutions range includes:

• pendants that can be pressed in an emergency such as a fall or if you feel unsafe and vulnerable
• other devices which are designed to check you're safe and raise an alarm if you aren’t

 

Our solutions

These telecare solutions include:

• smoke and carbon monoxide alarms
• temperature extreme alarms
• fall detectors
• epilepsy sensors
• movement sensors
• flood detectors
• door and window sensors
• medication and health reminders

Benefits of a Lifeline/Telecare system

Speed of response: highly-skilled operators from the Wellbeing Lifeline Service will respond to your call and take the appropriate action to get the help you need, when you need it.

Personal service

Your situation will be monitored until help arrives

• Complete reassurance: 24 hour alarm monitoring
• Easy installation
• Reassured family/friends/carers
• Monitoring remotely with Smartwatch

If you need to monitor the location or wellbeing of a friend or family member remotely, we have the Smartwatch with GPS tracking. This includes:

• features to detect falls
• SOS personal alarm
• two-way calling
• heart rate monitoring

MiiCare - the digital coach, supporting people to remain at home

We are currently piloting a digital health coach called Miicare. This pilot has no costs to the individual. 

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What is MiiCare?

MiiCare assists customers to remain within their own home, safely and for as long as possible, whilst providing insights into behaviours that are able to inform proactive care and support when required.

The MiiCare kit includes

'Monica', a digital health coach which has the ability to interact with users socially by voice; to check in and offer validated support and motivation for health and wellbeing concerns or needs. This includes:

• prompting of medication
• reminders to drink fluids
• help call outs to family or carers in case of emergency
• data to inform proactive care

MiiCare package includes

• home sensors to monitor movement and behavioural patterns to alert to changes that may imply health issues or concerns
• health devices to monitor vitals
• a smartwatch, including but not exclusively
  • sleep quality summary
  • daily steps count (goals/targets)

The alerts and data are relayed to the dedicated family member or carer through a secure phone app/dashboard. No wifi is required as we can supply an internet connection for the device.

For further information, please visit MiiCare support or watch a demo introducing MiiCare.

For a referral form or to discuss further, please contact Lisa Burke.