Chargeable garden waste collection service
Applications for a subscription to the current scheme are now closed. Collections for existing subscriptions will continue until 2 December 2022.
Subscriptions for our 2023 collection season will open from 9am on Monday 5 December 2022.
You'll need to be signed up to our paid for garden waste collection service if you'd like your garden waste bin(s) to be collected.
How to sign up
Follow the link to subscribe and pay for the garden waste collection service (available from 9am on Monday 5 December). Please read the terms and conditions of service along with the frequently asked questions for further information on the service before you sign up.
How does it work?
1. Sign up online for the garden waste collection service
You can sign up between 5 December 2022 and 29 September 2023. A single seasonal payment for one bin to be collected fortnightly is £42. There's no reduction if you sign up later in the season
If you do not currently have a brown bin, or need additional bins to use with your subscription(s), you'll need to pay an additional £22.50 fee for each bin you need.
The chargeable garden waste collection service starts on 31 January 2023 and runs until 1 December 2023. Your first collection will depend on when you sign up and where your street falls within the fortnightly collection schedule.
2. Subscription permit sticker
After sign up you will receive a subscription permit sticker for each bin you have subscribed to which will show you have paid for the garden waste service (allow up to 14 days to arrive).
Apply your sticker to the back of your brown bin (handle side) and put the bin out on the next scheduled collection day.
Collections will run fortnightly and will continue to be collected on the same day and week as your black bin (domestic waste).
- please check your collection day and allow 14 days after you sign up to receive your first collection
- fill your brown bin with garden waste only
- put your bin out by 6am on your next collection day, ensuring the handle side faces to the kerbside and the subscription permit label is clearly visible for our collection crew to see
- please take your bin back to your property boundary within 24 hours after collection
Only bins with valid subscription permit stickers will be collected
For all enquiries relating to Garden Waste collection please email [email protected]
FAQ's on the annual charge for garden waste
The subscription service has been introduced as we can no longer maintain a garden waste collection service free of charge. Unlike household waste and recycling, councils are not required by law to collect garden waste free-of-charge and not everyone uses the service. The proposal to introduce a subscription based service was agreed by the council’s Executive Committee in December 2020.
The seasonal charge for one bin (subscription) is £42 for those who would like to sign up. No concessions will be available. Collections will run fortnightly and will continue to be collected on the same day and week as your black bin (domestic waste).The 2023 collection season starts on 31 January 2023 and ends on 1 December 2023. Subscription(s) do not automatically renew each year.
Whilst overall Council Tax helps to fund local services, paying more does not mean you are entitled to receive more services.
No, the subscription is for the whole collection period season. You can sign up at any time during the subscription year but there will no reductions in payment.
The subscription fee is for one bin but if you wish you can subscribe to have more bins. The subscription cost of £42 will apply to each bin that you would like us to collect. In addition there will be a fee of £22.50 for each additional bin needed to use with extra subscriptions.
No, your subscription would not entitle you to a new bin. If you do not currently have a brown bin you will need to pay an additional £22.50 fee for each bin you need to use with your subscription(s).
This is an opt-in service, so you only pay if you wish to use it. If you do not wish to subscribe, you can take your garden waste to your local Household Waste Recycling Centre (Tidy Tip).. You can also still take advantage of our great deal on compost bins.
You can cancel your subscription online within the first 14 days for a full refund provided that the service has not started and you have not received a collection. No refunds will be offered after the first 14 days even if you no longer require the service. You may be required to return your subscription permit(s) if they have already been dispatched prior to your cancellation being processed.
If you no longer require your garden waste bin we will remove it for you. Please email [email protected] stating your name, address and location of the bin to be collected.
Please be aware that if you would like to join the scheme after we have removed your bin you will need to pay an additional £22.50 fee per bin that you require in addition to the £40 subscription charge.
If you wish, you can keep and reuse your bin:
- as storage for tools and pots in the garden
- convert it into a water butt or compost bin if you’re not planning to join the scheme, but please be aware that a converted bin will not be suitable for use as a garden waste bin at a later date
The garden waste collection service starts on the 31 January 2023 and runs until 1 December 2023. Your collection week will be the same day as your black bin (domestic waste).
No, the subscription is allocated to a property and when you move you will need to subscribe again to receive a garden waste collection service. You will need to leave your brown bin(s) at the property you are moving out of.
If you choose not to renew your subscription the following year, your garden waste collections would stop at the end of the subscription period. Subscriptions are not automatically renewed.
Yes, your assisted collection for your garden waste bin would continue if you signed up to the service. If you don't currently have an assisted collection but need one then you will need to apply.
No, all garden waste would need to be contained within the wheelie bin provided and the bin lid would need be closed in order for our crews to collect it.
You should store your wheelie bin within your property boundary until your collection day.
Yes please: flowers and weeds, plants, grass cuttings, hedge trimmings, leaves or small branches up to four inches thick.
No thank you: plastic bags, plastic pots, bricks, soil and rubble, animal waste/bedding, large tree branches, tree trunks, or any other treated wood items.
Yes, you can share a bin with your neighbour if you wish. The bin will be charged to one resident and will be collected from that property only. We won’t get involved in any disputes between neighbour’s sharing a bin.