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Luton Borough Council

Chargeable garden waste collection service

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Garden waste

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On the 7 December 2020, after public consultation which run from September to October, the council’s Executive approved the proposal to introduce an annual charge for the collection of kerbside garden waste.

The new chargeable garden waste collection scheme, which will come to effect from March 2021, will mean an annual cost of £40 per bin per collection season, for those who choose to sign up.

To ensure your garden waste collection continues you will need to sign up for the new opt-in, paid for service. Residents will be able to sign up from 8 February 2021.

Collections will run fortnightly on a seasonal basis between March and November and will continue to be collected on the same day as your black bin (domestic waste). From 2022 onwards, collections will be extended and will run fortnightly between February and November.

How does it work?

From 8 February 2021 you will be able to sign up to the chargeable garden waste service by following these steps:

  • sign up online for the garden waste collection service - available from 8 February 2021
  • agree to the terms and conditions of service
  • after sign up you will receive a subscription permit sticker per bin showing you have paid (allow up to two weeks to arrive)
  • apply your sticker to the back of your brown bin (handle side)
  • put your bin out by 6am on your next collection day
  • take your bin back to your property boundary within 24 hours after collection

Only bins with valid subscription permit stickers will be collected​​​

Please note: The garden waste collection application form will be available from 8 February 2021.​​​​​​​

FAQ's on the annual charge for garden waste

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We are introducing the subscription, as we can no longer maintain a garden waste collection service free of charge. Unlike household waste and recycling, councils are not required by law to collect garden waste free-of-charge and not everyone uses the service. The proposal to introduce a subscription was agreed by the council’s Executive Committee in December 2020.

The annual charge for one bin is £40 for those who would like to sign up. No concessions will be available. Collections will continue to be fortnightly on a seasonal basis from March until November 2021 in the first year. From 2022 the service will run from February until November. The subscription would need to be renewed each year.

Whilst overall Council Tax helps fund local services, paying more does not create an entitlement to receive more services.

No, the subscription is for the whole collection period.

You will be able to subscribe to the service on our website or by phone for those without internet access from 8 February 2021.

The subscription fee is for one bin but if you wish, you could subscribe to have more bins. The subscription cost of £40 will apply to each bin that you would like us to collect.

No, your subscription would not entitle you to a new bin. If you do not currently have a brown bin you will need to pay £20 charge for delivery.

This is an opt-in service, so you only pay if you wish to use it. If you do not wish to subscribe, you can take your garden waste to your local Household Waste Recycling Centre. You may also wish to consider home composting. We will also be offering 2,000 free composters to households through local community groups, or you can use Council’s subsidy on home compost bins

You would be able to cancel your subscription within the first 14 days for a full refund provided that the service has not started and you have not received a collection. No refunds will be offered after the first 14 days even if you no longer required the service.

You could keep and reuse your bin as a water butt, compost bin or storage for tools and pots, if you wanted to or you may want to keep hold of it to in case you want to sign up at a later date. We will not empty any bins that are not subscribed to the service.

No, the subscription is allocated to a property and when you move you will need to subscribe again to receive a garden waste collection service. You will need to leave your brown bin/s at the property you are moving out of.

If you choose not to renew your subscription the following year, your garden waste collections would stop at the end of the subscription period.

Yes, your assisted collection for your garden waste bin would continue if you signed up to the service. If you don't currently have an assisted collection but need one then you will need to apply.

No, all garden waste would need to be contained within the wheelie bin provided.

You should store your wheelie bin within your property boundary until your collection day.

Yes please flowers, plants, grass cuttings, hedge trimmings, or green organic material

No thank you plastic bags, plastic pots, bricks, soil and rubble, animal waste/bedding, large tree branches, tree trunks, or any other treated wood items.

Yes, you can share a bin with your neighbour if you wish. The bin will be charged to one resident and will be collected from that property only.

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© 2021 Luton Council, Town Hall, Luton LU1 2BQ