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Luton Borough Council

Council Tax Exceptional Hardship


If you experience exceptional circumstances of financial hardship, then you may be able to claim some discretionary assistance with your Council Tax. This is not a cash payment but an account balancing payment to help manage a debt..

Our budget for this is limited so the help available will be for a set period and amount.

Find out more about, and apply for Council Tax Exceptional Hardship​​​​

After you've applied for a discount

You must still pay the amount on your Council Tax bill until you hear from us.

If you qualify for the discount, we’ll check every year that you're still entitled to it. Tell us if your circumstances change in the meantime as this may affect your discount. If you don't tell us you may have to pay a penalty.​​​​

© 2021 Luton Council, Town Hall, Luton LU1 2BQ