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Luton Borough Council

Inclusive Economy

 

Inclusive Economy is a new department, created as part of the management restructure. It's made up of some of the following services.

Public Protection division

The Public Protection division has recently undergone a significant restructure into three new service areas which are:

  • Neighbourhood Delivery
  • Operational Support and Compliance
  • Specialist Operations

Public Protection consists of a range of regulatory teams who all work towards the same primary purpose of 'making a visible difference'.

The three over-riding strategic aims of the division are:

  • driving positive behaviour change within Luton with a focus on place based approaches
  • trading, income and driving efficiency throughout the service
  • creating and innovating with our partners to find the most effective solutions to regulatory issues

Property and Infrastructure

We are a team of dedicated, professional people that look after all aspects of the council's buildings and land which include;

  • development of property strategies and policies and implement them
  • work with services to ensure properties meet service and community needs through asset management
  • managing our investment properties to get the best from them (financially and in terms of use)
  • maximise income from our properties
  • provide a 'landlord' function
  • keep our properties compliant with health and safety and ensure they meet all property legislation requirements
  • project manage developments on our properties and land
  • building control
  • corporate health and safety

Customer and Organisation Development

Delivers over 25 services to the public on behalf of every council department, and also:

  • receive over half a million telephone enquiries annually
  • process over 100,000 emails and electronic forms every year
  • provide the main switchboard function for external callers

Enquiries dealt with by us range from a simple query to more complex needs including people in crisis.

Inclusive Growth

This consists of the following departments:

  • Procurement
  • Adult and Community Learning
  • Economic Development
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