Refugee and asylum seeker support
We're committed to ensure that Luton is a safe and hospitable place for everybody and is a town where refugee and migrant communities are welcome.
We recognise that the asylum process can often feel uncertain. Alongside our partners, we're working towards reducing crises and hardships that migrant and refugee communities are impacted by.
Luton Council benefits from our voluntary and community sector partners whose expertise and commitment to supporting migrant and refugee groups is invaluable.
This page includes a list of refugee and migrant organisations currently active in Luton, alongside links directing you to housing guidance and further move on support for people that have received refugee status or humanitarian protection.
You can also use our Luton Supporting You site to find support for non-immigration related issues.
Migrant Help is a national charity funded to provide advice and guidance to people seeking asylum in the UK. They offer move through and understand the asylum process.
Contact them using the free helpline on 0808 8010 503, webchat or via an online enquiry form.
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Refugee Council is an England-wide signposting, information and casework service. The service works with people who are experiencing, or at risk of, crisis and destitution.
- Freephone line: 0808 1967 272
- Open on Mondays and Thursdays 9.30am to 12.30pm
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The British Red Cross provide casework support to irregular migrants, people seeking asylum and refugees in Bedfordshire and Hertfordshire through their advice line.
- Telephone: 01582 589 081 on Mondays, Wednesdays and Fridays between 10am to 12pm
- Email [email protected]
- Visit Help for refugees and asylum seekers page on the British Red Cross website
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Bedfordshire Refugee & Asylum Seeker Support BRASS supports refugees and asylum seekers in Bedfordshire, UK. They provide guidance on a range of issues, English language tuition, and social activities.
- Telephone: on 01234 211381
- Email [email protected]
Bedfordshire CommUNITY Mediation Services is a hate crime support and mediation service. They provide an online one to one chatline; support to report hate crime.
- Telephone: 01582 411 544
- Email [email protected]
Pride in Luton, working to eliminate discrimination on the grounds of sexual orientation & gender identity.
- Email [email protected]
Care4Calais is a national organisation offering signposting support and guidance.
- Email the local branch [email protected]
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If you're in urgent need of support to access food, please visit Luton's Find Food website to find your nearest community organisations providing food near you.
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The UK Homes for Ukraine Scheme allows Ukrainian nationals and their family members to come to the UK if they have been invited by a sponsor .A sponsor – sometimes referred to as a host – is a person, a family or a community that:
- can offer you a place to stay
- is willing to confirm that in your visa application
Find out more information on how to become a sponsor.
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The Luton branch of the Association of Ukrainians provides advice, welfare and other assistance to relieve suffering and hardship to Ukrainians in need, including those in Ukraine.
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For a list of courses to help you learn English visit English for Speakers of Other Languages (ESOL) Resources for Ukrainians.
- Asylum support GOV.UK
- Migrant Help (Home Office-commissioned asylum support provider)
- Asylum Support Appeals Project (ASAP)
- Right to Remain Toolkit – Right to Remain
- Happy Baby Community provides advice on entitlements for pregnant women and babies