Manage your council tax and benefits online
From 10am Saturday 26 November to midday Monday 28 November, there may be limited access to some online services while we carry out essential maintenance.
Apologies for any inconvenience caused.
To apply for or view Council Tax and benefits online, you will first need to register online. Note: upon first login, you may be prompted to reset your password. The following services are available:
Council Tax
- View details of you Council Tax account
- Check balances and make payments
- Set up direct debit to pay Council Tax
- Tell us you're moving
Council Tax Reduction
- View details of your claim
- Check your entitlement
Housing Benefit
- Apply for and view details of your claim
- Check when the next Housing Benefit is due
- Check the make up of the household
- Check any overpayments outstanding
Register online in three easy steps
Step 1: Provide your email address
Step 2: Create a password
Step 3: Select your services
Having problems signing in?
Help with registering or signing in
Providing supporting documents
You'll be asked to upload documents to support your application through a separate link: luton.gov.uk/documents. This page has guidance on the types of documents we accept and more, as well as a link to upload your proofs.
Please note: if you want to come back to upload documents at a later date, please either copy the list of uploads needed, or save your application before submitting to be able to log in and view it.
Enquiry form
Contact us via this form if you can't find the information you're looking for.