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Luton Borough Council

Luton, supporting you

 

We want to make sure all Luton residents get the help and support available to them.

Whether you’re struggling to pay bills, feeling isolated, or you’re concerned about rising energy costs, together with our partners, we’re here to help.

On this page you’ll find links to all available benefits and other financial help, as well as employment, housing, and mental health support.

Claim your benefits

We want to make sure as a Luton resident you get all the benefits you're entitled to.

Use our online benefits calculator to enter your details and find out which benefits you can claim.

Go to benefit and budgeting calculator

Video: Information for advisors on using the calculator

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If you are struggling to feed yourself or your family, there are organisations that can help. They are used by hundreds of people every week in Luton and from all walks of life

  • Free school meals find out if your child is entitled to free school meals, and how to apply
  • Healthy Start Vouchers pregnant or have a child under 4, you may be entitled to get help to buy healthy food and milk
  • Luton Foodbank if you can't afford food, you can arrange an assessment to find out whether you qualify for a food voucher
  • Azalea – female only food bank
  • Blessed is our Hands Luton, food parcels
  • the Luton Community Food Hub is a resource to help the residents of Luton to find services in the area that support those facing hunger and food poverty and to support healthier eating
  • Olio, this app gives you the chance to take free food from people/businesses that don’t want it
  • Every day, delicious, fresh food goes to waste at cafes, restaurants, hotels, shops and manufacturers - just because it hasn’t sold in time. The Too Good To Go app lets you buy and collect this food - at a great price - so it gets eaten instead of wasted
  • Cooking on a bootstrap, healthy recipes and meal plans for individuals or families on a budget

Debt can happen to anyone. There are many options for free debt advice and support and to help reduce how much you pay each month:

  • Citizens Advice Luton free access to a range of tools and practical guides on how to manage money effectively, budget and negotiate directly with creditors
  • Debt Advice Foundation free access to a range of tools and practical guides on how to manage money effectively, budget and negotiate directly with creditors
  • National Debtline provides free confidential advice about managing debt
  • MoneyHelper offers free and impartial advice to help people manage their money, including providing information on debt and borrowing
  • Money Manager tool to help you budget and manage your money if you’re on, or going on, Universal Credit
  • Being made redundant, guidance on finding work, claiming benefits, managing debts and pensions if you’re being made redundant
  • Shelter advice about managing debt and can explain all your options
  • Get help with savings if you’re on a low income (Help to Save)
  • Sure Start Maternity Grant, a one-off payment of £500 to help towards the costs of having a child
  • Healthy Start Vouchers pregnant or have a child under 4, you may be entitled to get help to buy healthy food and milk
  • Free school meals find out if your child is entitled to free school meals, and how to apply
  • free uniform, families can visit the Uniform Exchange with items of uniform they don’t need any more. You can swap these for items you do need
  • find out how to access 15 hours of free early learning for your three or four year old, and find out how to check if you are eligible for a free two year old place
  • if you’re a working parent you could also be entitled to an additional 15 hours of free childcare per week
  • use the Childcare Choices ‘find the right offer for you tool’ to help find out if you can save money on childcar
  • Tax Credits there are two types of Tax Credits: Child Tax Credit and Working Tax Credit to support families with children and working people on low income by topping up earnings
  • if you’re raising a disabled or seriously ill child, and need support with essential items, the Family Fund might be able to help
  • Contact provides benefits and money advice for families with disabled children
  • Council help if you are homeless or threatened with homelessness, if you are homeless or being threatened with homelessness you can ask for assistance online via our housing advice form
  • Penrose - advice on homelessness, mental health issues and more
  • Noah Enterprise - support for people struggling against homelessness and exclusion
  • Signposts - providing residential and supporting services if you're unable to find suitable accommodation
  • Mary Seacole Housing Association - supported accommodation to single homeless people in Luton
  • Citizens Advice Luton provides free advice on a range of issues including benefits, consumer problems, employment issues, housing problems, legal issues, debt advice, relationship, family and personal problems as well as tax and utility related topics
  • Shelter is a national housing and homeless charity that can provide advice and assistance on all housing issues
  • The SMI scheme helps households who may be experiencing difficulties with their mortgage repayments

There are many things that can affect your mental health, particularly if you are dealing with financial problems. It's normal and there is help available.

  • Bedfordshire, Luton and Milton Keynes MINDWellbeing Centre in Luton offers a range of services to support better mental health across the borough including groups, drop-in and 121 support
  • younger than 18? Support is available via Chat Health. 11 to 19 year olds can text the Luton Community Health services school nurse team on 07520 616070 for advice and support on all aspects of health & wellbeing
  • view Total Wellbeing Luton’s self-help page with the 5 Steps to Wellbeing and discover other organisations working in Luton and supporting mental health
  • Every Mind Matters provides simple tips and advice to start taking better care of your mental health
  • the Mental Health Foundation provides advice and information about how to look after your mental health
  • visit the NHS mental health and wellbeing advice websitefor self-assessment, audio guides and practical tools, if you are experiencing stress, feelings of anxiety or low mood
  • call Samaritansfor free any time, from any phone on 116 123 just to talk. You don’t have to be suicidal
© 2022 Luton Council, Town Hall, Luton LU1 2BQ